At Annette Store, we are committed to providing exceptional customer support to ensure a smooth shopping experience.

1. Support Hours
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (local time). Inquiries received outside these hours will be addressed on the next business day.

2. Contact Methods
You can reach us through:

• Email: sales@annettestore.com
• Contact Form: [Insert Link]
  We aim to respond to all queries within 24-48 hours.

3. Support Scope
Our support covers:

• Assistance with placing orders.
• Resolving payment or transaction issues.
• Addressing product inquiries and returns.
• Technical help with account or website-related concerns.

4. Limitations
We do not provide support for third-party services or issues unrelated to our website and products.

5. Resolution Process
Our team strives to resolve issues promptly. Complex cases may take additional time, but we will keep you informed throughout the process.

Contact Us
For any support-related concerns, please reach out to us using the methods mentioned above.